Contact Us
We're committed to offering excellent knowledge, unrivalled service and products you can trust - all delivered with a personal touch.
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Customer Service
For all enquiries relating to orders, please contact us via telephone or email below. Please check our FAQs first here before contacting us. We dispatch standard orders within 48 hours, Monday to Friday, excluding bank holiday.
Telephone: +44 2087804240
Email: CustomerCare@nelsons.com*Kindly note we will be closed on public holidays and our phones lines will be reduce hours over the Christmas period.
Mon-Thurs 9:30am - 5pm
Friday 9:30am - 3pm
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Pharmacy Advice Enquiries
For all enquiries relating to health advice, please contact us via telephone or visit us at our Mayfair Pharmacy, London. If you have any questions relating to what health advice we can support you with, please visit our FAQs.
Telephone: +44 20 76293118
Address: Nelsons Homeopathic Pharmacy, 87 Duke Street, Grosvenor Square, London, W1K 5PQClosing times for both phone order and shop: 24th, 25th, 26th Dec 2024 and 1st Jan 2025
Shop is open on 27th, 28th, 30th, 31st Dec. 10:00 to 17:00 GMT (Saturday opening hours)
Homeopathic Express Consultations including supplement advice and Bach flower consultation : 20th Dec is the last day. Available from 6th Jan 2025.
For clinic: please contact practitioners directly.
Mon- Fri 9am to 5:30pm
Saturday 10am to 5pm