Contact Us

We're committed to offering excellent knowledge, unrivalled service and products you can trust - all delivered with a personal touch.

  • Customer Service

    For all enquiries relating to orders, please contact us via telephone or email below. Please check our FAQs first here before contacting us.   We dispatch standard orders within 48 hours, Monday to Friday, excluding bank holiday. 

    Telephone: +44 2087804240
    Email: CustomerCare@nelsons.com

    *Kindly note we will be closed on public holidays and our phones lines will be reduce hours over the Christmas period.

    Mon-Thurs 9:30am - 5pm

    Friday 9:30am - 3pm

  • Pharmacy Advice Enquiries

    For all enquiries relating to health advice, please contact us via telephone or visit us at our Mayfair Pharmacy, London. If you have any questions relating to what health advice we can support you with, please visit our FAQs.

    Telephone: +44 20 76293118
    Address:  Nelsons Homeopathic Pharmacy, 87 Duke Street,  Grosvenor Square,  London,  W1K 5PQ  

    Closing times for both phone order and shop: 24th, 25th, 26th Dec 2024 and 1st Jan 2025 

    Shop is open on 27th, 28th, 30th, 31st Dec. 10:00 to 17:00 GMT (Saturday opening hours) 

    Homeopathic Express Consultations including supplement advice and Bach flower consultation : 20th Dec is the last day. Available from 6th Jan 2025.

    For clinic: please contact practitioners directly.

    Mon- Fri 9am to 5:30pm

    Saturday 10am to 5pm

If you have any issues with getting in touch with us via the above, please fill in the form below. We aim to respond to you within 48 hours.   Please do not enter any health-related data in this form. 

Get in touch

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