Pharmacy FAQs
- Where can I buy the Nelsons Clikpaks? They are unavailable in my usual retailers
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The Nelsons Clikpak mechanism has been discontinued, however all the Homeopathic remedies are still available to purchase. The remedy will now come in a glass bottle with a screw top lid. We advise that you dispense the remedy into the lid and tip this under the tongue.
- Where can I buy the Nelsons Cuts & Grazes (Hypercal) / H+Care (H Cream) / Chillblain (Tamus)/ Burns (B-Cream) / Sprains & Strains (Ruta Grav) Creams? They are unavailable in my usual retailers
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These creams have been discontinued, however can be made up to order at the Pharmacy. Please call Mail Order on +44 (0) 20 7079 1288 to order. Lines are open Monday to Friday, 10am to 4pm.
- Where can I buy the Nelsons Travella / Noctura / Pollena tablets?
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These tablets have been discontinued, however can be made up to order at the Pharmacy. Please call Mail Order on +44 (0) 20 7079 1288 to order. Lines are open Monday to Friday, 10am to 4pm.
- Where can I buy Rescue Kids or Rescue Pets?
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These products are currently unavailable in the UK market; however, Rescue Remedy is the same formula with alcohol rather than glycerine. Rescue Remedy drops can be diluted in water or juice. To buy fully alcohol-free versions, we have Rescue Melts & Rescue Gummies available.
- Do you sell alcohol-free Bach Remedies or Kits?
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We do not currently sell alcohol-free Bach Remedies or Kits. We advise diluting the remedies in a glass of water, or diluting in a cup of hot water or tea to evaporate the alcohol.
- Can you mix more than 1 Bach Essence together?
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Yes, we can make a Bach Remedy Mixture of up to 7 essences in a 30ml bottle for £18.
- I want to buy a Homeopathic remedy, how do I do it?
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To buy a remedy visit the “made to order” section of our website here:
https://www.nelsonspharmacy.com/shop-online/made-to-order , call the Mail Order line on +44 (0) 20 7079 1288 or come in store.
- How do I book a consultation?
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We offer advice for acute short-term ailments in person or over the phone. Please call the Pharmacy at +44 (0) 20 7629 3118 to speak to a Homeopath. For anything chronic & long-term we cannot advise over the counter, so please book an appointment with a practitioner. Homeopaths working at our Clinic can be found here https://www.nelsonspharmacy.com/practitioners or visit https://findahomeopath.org/ to find a Practitioner near you.
- Do you ship internationally?
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Yes we ship internationally using Royal Mail & ICC couriers. There are however some restrictions, please check below:
- Spatone cannot be sent outside of Europe
- Spain = unable to ship
- Germany = can only ship Homeopatic remedies to a Pharmacy (not a private person)
- UAE, Israel, Qatar, Kuwait, Jordan, Bahrain = We cannot ship liquid remedies or Bach Flower Remedies and Kits
- South America = We are unfortunately unable to ship due to current customs difficulties
- Ukraine = We are unfortunately unable to ship due to the current situation
- Russia = We are unfortunately unable to ship due to the current situation
- Can you comment on my existing prescription?
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We cannot advise or comment on any existing prescription. Please consult your original prescriber to discuss with them.
- What is Homeopathy?
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Homeopathy is a complementary system of holistic medicine using natural & sustainable remedies given with the aim to trigger the body’s natural healing mechanisms. A Homeopath will consider the physical, emotional and mental wellbeing of a person and prescribe a remedy on an individual case by case basis.
- Who can use Homeopathy?
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Homeopathy is safe, gentle & suitable for all ages and stages of life. This includes use during Pregnancy, Labour, Post-Partum recovery and Breastfeeding.
- How do I take a Homeopathic Remedy?
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Take the remedy on a clean palate away from food & drink – we advise 15 minutes before or after. For pills & tablet keep in the mouth and suck to dissolve. For powder, tip this into the mouth. For drops, dispense these under the tongue.
- Can I take Homeopathic Remedies alongside my Pharmaceutical Medication?
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Homeopathic remedies do not interact with Pharmaceutical Medications. Always consult your Practitioner or a Homeopathic Pharmacist to discuss further.
- What is the more effective form of Homeopathic Remedy – pills, tablets, powder or drops?
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All forms are just as effective as each other. The powder form is best for single & low doses. The pills are round globules made from sucrose. The tablets are large, flat & made of sucrose/lactose. The drops are a solution of 80% distilled water and 20% alcohol.
- Can I become a distributor?
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Homeopathic remedies are unlicensed and for personal use only, not for resale. For distribution of Arnicare®, Teetha®, Spatone, Calendula Cream, Tea Tree Cream, RESCUE Remedy® & Bach™ Original Flower Remedies, please contact the Telesales department of Nelsons Head Office or Tel: + 44 (0)20 87804200 or email: contact@nelsons.net